Privacy Policy

Last updated: June 5, 2026

This document governs the use of personal data that users provide via forms on our website, as well as certain information collected through cookie technology. By using this site, you agree to the terms set out in this Privacy Policy.

 

01. WHAT DATA DO WE COLLECT?

When a user fills out a form on our site to perform a specific action, they must provide their personal data in the required fields. This data may vary depending on the timing and the information needed for our target audience. The entered information remains confidential and its use is governed by this document.

We may collect the following types of personal data:

  • Full name and email address (when provided via contact or subscription forms)
  • IP address and approximate geographic location
  • Device type (desktop, mobile, tablet)
  • Operating system and browser type and version
  • Pages visited, buttons clicked, and time spent on each page
  • Referral source (how you arrived at our website)
  • Cookie identifiers and session data

We do not collect sensitive personal data such as financial information, government identification numbers, or health data.

 

02. HOW WE USE USERS’ PERSONAL DATA

This data may be used by us and our partners for advertising, marketing purposes, and to improve our services. Specifically, we use your data to:

  • Respond to your enquiries and support requests
  • Send newsletters and updates (only if you have subscribed)
  • Analyse site traffic and user behaviour to improve content and functionality
  • Personalise the experience based on your preferences
  • Conduct internal research and statistical analysis
  • Comply with legal obligations and enforce our terms

We will not use your data for automated decision-making or profiling that produces legal or similarly significant effects on you.

 

03. PROTECTION OF CONFIDENTIAL INFORMATION

We place great importance on protecting users’ confidential data. That is why we use advanced technologies, including double encryption, to prevent any unauthorised access and protect data during transfer to our database. This data is stored in a secure centre, with limited access and protected backups.
Users’ and our company’s rights are defined by this policy. We reserve the right to modify this privacy policy and the cookie policy, informing users in advance via a notification on the website.

 

04. SHARING YOUR DATA WITH THIRD PARTIES

We do not sell your personal data to third parties. However, we may share data with trusted service providers who assist us in operating our website and delivering our services, including:

  • Google Analytics — website traffic analysis (Google LLC, USA)
  • Google Ads — advertising and conversion tracking (Google LLC, USA)
  • Facebook/Meta Pixel — advertising and remarketing (Meta Platforms, USA)

Each of these providers has its own privacy policy and processes data in accordance with applicable law. You can opt out of their data collection using the tools provided on their respective platforms.
We may also disclose your data where required by law, court order, or regulatory authority.

 

05. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to improve the functionality of our website and personalise your experience. Cookies are small files stored in your browser.
We use the following types of cookies:

  • Necessary cookies — essential for the basic operation of the site
  • Functional cookies — remember your preferences (e.g. language settings)
  • Analytical cookies — help us understand how users interact with the site
  • Marketing cookies — used to display relevant advertising

For full details on how we use cookies, please see our Cookie Privacy page. You can manage or withdraw your cookie consent at any time through your browser settings or our cookie consent tool.

 

06. DATA RETENTION

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

  • Contact form data: up to 12 months after your last interaction
  • Newsletter subscription data: until you unsubscribe
  • Analytics and cookie data: as defined by the respective third-party provider (typically 14–26 months)
  • Legal and compliance records: up to 6 years as required by UK law

After the applicable retention period, your data is securely deleted or anonymised.

 

07. YOUR RIGHTS AS A USER

Under UK GDPR and the Data Protection Act 2018, you have the following rights regarding your personal data:

  • Right to access — request a copy of the personal data we hold about you
  • Right to rectification — request correction of inaccurate or incomplete data
  • Right to erasure — request deletion of your personal data (“right to be forgotten”)
  • Right to restriction — request that we limit how we process your data
  • Right to data portability — receive your data in a structured, machine-readable format
  • Right to object — object to processing based on legitimate interests or for direct marketing
  • Right to withdraw consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@topiksi.org. We will respond within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

 

08. CHILDREN AND MINORS

Our website is intended solely for users aged 18 and over. We do not knowingly collect or process personal data from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will delete it promptly. If you believe a minor has provided us with their data, please contact us immediately at info@topiksi.org.

 

09. INTERNATIONAL DATA TRANSFERS

Some of our third-party service providers (such as Google and Meta) are based outside the United Kingdom. When transferring your data internationally, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office.

 

10. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or applicable law. In the case of significant changes, we will inform users via a notification on the homepage or by email (where provided). The date of the most recent update is shown at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.

 

11. CONTACT US

If you have any questions regarding privacy protection, the use of personal data, or this policy, please contact us:
Email: info@topiksi.org
Phone: +44 131 221 8200
Address: 9 George Square, Edinburgh EH8 9JZ, United Kingdom
Support hours: Monday to Friday, 7:00 AM – 8:00 PM